- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
SHANNON'S AUTO SERVICE > OUR SHOP > CODE OF ETHICS
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Working Hours
- Monday 8:00AM - 5:00PM
- Tuesday 8:00AM - 5:00PM
- Wednesday 8:00AM - 5:00PM
- Thursday 8:00AM - 5:00PM
- Friday 8:00AM - 5:00PM
- Saturday Closed
- Sunday Closed
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Shop Location
521 Greenfield St Wilmington, NC 28401
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Testimonials
- Todd W.
- Anne W.
- Slipp Kidd Racing
- Karen S.
- Kyser P.
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Mike and his staff are true mechanics. Professional through and through!
- Travis
- Kelli D.
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Awesome place only place I go for service and repairs.
- Manuel M.
- Ressie Cavenaugh
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Great Shop! Customer for life - Thanks for great service!
- Charles B.
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Best place in New Hanover and Brunswick counties! Trust!
- Erik H.
- Patrick L.
- April J.